WhatsInDemand / will AI replace…
Will AI replace customer success managers?
Based on live job postings — updated November 2026
Not yet — employers aren't cutting customer success managers. They're asking them to use AI.
There are 723 live customer success managers openings right now. Across the roughly 3,300 fast-growing companies we track, 33% of current customer success managers openings now ask for AI skills. The work is changing, not going away.
723live openings
33%ask for AI skills
25%remote
315companies hiring
What AI is actually changing
AI shows up directly in these openings: Artificial Intelligence. That is the part of the job changing fastest.
Employers still ask most for: Customer Success, Communication, Account Management, Collaboration, Problem Solving, Salesforce — the parts of the work people are hired to own.
Who's hiring right now
| Company | Open roles |
|---|---|
| SpaceX | 30 |
| Anthropic | 15 |
| MongoDB | 15 |
| Samsara | 13 |
| Braze | 13 |
| Stripe | 13 |
See the full Customer Success Manager data page →