WhatsInDemand / will AI replace…
Will AI replace enterprise customer success managers?
Based on live job postings — updated November 2026
Not yet — employers aren't cutting enterprise customer success managers. They're asking them to use AI.
There are 46 live enterprise customer success managers openings right now. Across the roughly 3,300 fast-growing companies we track, 35% of current enterprise customer success managers openings now ask for AI skills. The work is changing, not going away.
46live openings
35%ask for AI skills
24%remote
23companies hiring
What AI is actually changing
AI shows up directly in these openings: Artificial Intelligence. That is the part of the job changing fastest.
Employers still ask most for: Customer Success, Account Management, Communication, Collaboration, Initiative, Problem Solving — the parts of the work people are hired to own.
Who's hiring right now
| Company | Open roles |
|---|---|
| Datadog | 7 |
| Samsara | 7 |
| Sigma Computing | 4 |
| TripActions | 4 |
| MaintainX | 3 |
| Perplexity | 2 |
See the full Enterprise Customer Success Manager data page →